FAQ

Most frequent questions and answers

Yes, through In3 you have the option to pay for your purchase in 3 installments within 60 days at no additional cost. Learn more about all of our payment options here.

MEAU’s jewelry is made to order. This means that the production process is not started until we receive your order. Not only does this make your jewelry extra personal, it is also a sustainable option because it helps us avoid overproduction.

Yes, it is possible to have your vintage ring enlarged or reduced in size! We offer this service in cooperation with our goldsmith. For more information, check out Resizing.

MEAU’s “custom made” jewelry is made to order. This process takes an average of 3 weeks. Vintage jewelry is shipped within 1 to 3 business days. Would you like to have your vintage ring customized? Then allow for a shipping time of about one week. For more information, see Payment and Shipping

It is possible to make a fitting appointment via this link to visit our showroom in Alphen aan den Rijn. You will then have the opportunity to come see, try on and shop all the jewelry in real life!

All jewelry from MEAU is shipped insured free of charge with PostNL. See payment and shipping for this.

You are entitled to 2 months warranty from the date of purchase on MEAU jewelry (except vintage jewelry). It will first be confirmed whether the piece of jewelry is under warranty.

For more information, see the page

Warranty and complaint procedure.

The vintage jewelry is jewelry found during our “scavenger hunt” for beautiful, special and unique vintage items. We find the jewelry in various places and have belonged to another owner. Some rings are even from the 19th century, others, for example, from the early 20th century, as well as from the 1960s, 1970s or the 1990s.

Because this jewelry is not purchased from a wholesaler or manufacturer and is not “newly” produced, only the size we found is available.

The collection of vintage jewelry is regularly replenished, who knows, maybe your size will be among them! It is also possible to have the ring customized to your own ring size. See: Resizing.

Pure gold, like pure silver, is too soft to wear as jewelry. Therefore, other material is added to make it harder and to make it more workable so that we can wear gold as jewelry. Gold is alloyed.

Pure gold is referred to as 24 karat gold, or 1,000 parts gold. By 8 carats of gold, it is meant that 8 parts of 24 are gold, or 333 parts of 1,000 parts of gold. So you sometimes see the hallmark 333 on jewelry to indicate how many carats of gold the jewelry has. At 14 carats, there are 14 parts out of 24 parts of gold, or 585 parts out of 1,000 parts. 585 is also used as a hallmark. The same goes for 18 karat gold, here 18 parts of 24 parts gold, so 750 parts of 1,000 parts. Thus, there are multiple levels, usually up to 22 carats of gold.

Yes, even 9 karat is real and solid gold. Despite not being marked/recognized as gold in the Netherlands, 9 karat is indeed made of real gold. What is recognized as gold is different in each country. For example, while 9 carats is simply recognized as real gold in England, Italy again maintains 18 carats. In Germany, they even know 8-carat gold. In the Netherlands, 14 carats is held to be “real gold.”

The gold content has to do with the alloy. 9 carat gold means that 9 parts of the 24 parts (24 is pure gold) are made of gold. The rest of the parts are made of other precious metals. Because pure gold is much too soft to wear as jewelry, other precious metals are added so that the material becomes stronger and you can start wearing it as jewelry. So in the case of 14 karat, this means that 14 parts of the 24 parts is made of gold. So with 9 carat gold, there is less gold in the jewelry, but the jewelry is actually extra strong! Also, 9 karat jewelry will not discolor, 9 karat gold also means solid gold and will last a lifetime. If you still prefer more gold in your jewelry, you can choose 14 or 18 carat gold, for example.

To enjoy your gold jewelry for as long as possible, below we provide some tips on how to best handle your jewelry:

Do not use a (chemical) jewelry bath on jewelry that contains gemstones. The chemicals used in this can corrode the gemstone.

Soap, shampoo, hairspray, perfume and products like that could tarnish your jewelry or gemstone. To keep your jewelry beautiful for as long as possible, we recommend taking the jewelry off briefly while washing your hands and grooming.
We also recommend putting your jewelry away for a while while sleeping and exercising. It is best to store your jewelry in a (jewelry) box with a soft fabric.

You can always have your jewelry professionally cleaned at a jeweler or goldsmith. If you prefer to clean your jewelry at home, make a suds with a small amount of green soap. With this you can gently clean your jewelry. If necessary, use a soft and clean toothbrush if the jewelry is a bit dirtier. Rinse the jewelry and dry gently with a soft microfiber cloth.

If you still have questions about anything or are encountering problems, please contact us at info@meauvintagejewellery.com

December actie: Met de waardeboncode XMAS ontvang je € 50,00 euro korting op de gehele vintage ringen collectie!

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